Billing
Checkout, the portal, receipts, changing plan and cancelling.
1 min read
Subscribing
From the pricing page or the Billing tab. Checkout is handled by our payment provider. Card details never touch this site.
Only the account owner can subscribe. The subscription belongs to the account rather than to a person, so a seat sees a sentence rather than a checkout.
Once payment goes through you land on a short tour of what the plan opens. If the confirmation is still settling when you arrive, the page says so instead of pretending.
Two intervals
Monthly or yearly. Both figures are on the pricing page, which is the one place they are written down.
The portal
The Billing tab opens the provider's own portal for the card, the address, the plan and cancellation. Your charges are listed on the Billing tab itself, with links to each receipt and its PDF. Those open on the provider's pages, because that record is theirs and copying it here would give you two versions that can disagree.
Changing plan
An upgrade takes effect immediately. A downgrade takes effect at the end of the period you have already paid for, rather than immediately , which is what the pricing page says, and is why it works that way.